Sometimes when it comes to international transactions, some tiny trouble may appear. This is completely normal because this undertakings are ones that need a lot of well organized processes. Everything has to be precisely thought over and the shipment of the ordered goods has to be tackled carefully. First of all, the two contractors and the agents have to get in touch together in order to handle all the details of the transactions. Sometimes little misunderstandings and errors occur, for example the one with our last cot mattress consignment. We have ordered fifty baby cot bedding units packed in crates from the United States. They were supposed to be all in blue and they have sent us the pink ones instead. We wrote a letter, first via email and then by traditional post to explain the circumstances and get to know what has happened and state what to do next. It turned out that it was all just our fault because we made a mistake with the catalogue number. We used the wrong catalogue in which the baby cot bedding had another number. In the freshest edition of the company"s catalogue everything is as it should be. We should have used the new catalogue, but nobody happened to notice that something is wrong.